Shipping & Returns

Delivery times

We ship to all addresses in the 48 contiguous United States and Washington, D.C. Orders are delivered within 5–8 business days from the day you place your order. As soon as your clock is on its way, you’ll receive an email with a tracking link so you can follow your delivery. We’re currently unable to ship to Alaska, Hawaii, US territories, PO boxes or military (APO/FPO/DPO) addresses.

Shipping costs

Shipping is free on every order, with no minimum purchase. The price you see is the price you pay for delivery to your door.

Duties & taxes

All customs duties, import fees and taxes are already included in our prices. You won’t be asked to pay anything extra when your clock arrives, and there are no surprise charges at delivery.

Returns

Not completely happy with your clock? You can return it within 30 days of delivery for a full refund, for any reason. To start a return, simply contact us with your order number and we’ll send you a prepaid return label. Return shipping is free.

Refunds

Once your return has arrived, we refund the full purchase price to your original payment method within 3 business days. You’ll receive an email as soon as your refund has been processed. Depending on your bank, it may take a few additional days for the amount to appear on your statement.

Warranty

Every clock comes with a 1-year warranty covering any defect or malfunction. If anything goes wrong with your clock within the first year, contact us with your order number and a short description or photo, and we’ll send you a free replacement or issue a full refund. No extra costs, no complicated process.