Shipping policy

Last updated: October 25, 2026

Thank you for shopping with Wall Clock Studio. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Shipping costs

Shipping is free on every order, with no minimum purchase.

Duties & taxes

All customs duties, import fees and taxes are included in our prices. You will not be asked to pay anything extra at delivery.

Order Tracking

Every order ships with tracking. You will receive an email with your tracking link as soon as your clock is on its way.

Shipping destinations

We ship to all addresses in the 48 contiguous United States and Washington, D.C. We currently do not ship to Alaska, Hawaii, US territories, PO boxes or military (APO/FPO/DPO) addresses.

Delivery times

Orders are delivered within 5–8 business days from the day you place your order.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost or arrives damaged, contact us at support@wallclockstudio.com and we will send a free replacement or issue a full refund.

Order Changes & Cancellations

Contact us as soon as possible. We can change or cancel your order as long as it has not shipped yet.

Questions?

Contact our team at support@wallclockstudio.com or use the contact details in our contact information policy.